Use DYMATRIX to create customer experiences that connect and impact through forward-looking technology and expertise. With genuine understanding and a personal approach, gained from data, you can strengthen customer relationships.
Your customers expect more than just products or services – they are looking for personal experiences that match their preferences. With DYMATRIX, you can control your omnichannel marketing centrally, optimise it and measureably scale your success
Get clear insights into the performance of your campaigns, the behaviour of your customers and the demand for your products – all in a single solution.
Automate complex processes with efficiency, allowing you to focus entirely on what truly matters – driving strategic growth and generating creative ideas.
Analyse customer behaviour and preferences, recognise patterns, predict interactions and deliver content that perfectly matches your customers.
Our Customer Experience Platform combines customer and product data, holistic analytics, intelligent marketing process automation and personalised omnichannel marketing in a single solution for greater efficiency and measurable success.
Get real-time customer profiles from all channels – online, from brick-and-mortar stores, and from operational systems like CRM. This way, all teams, from marketing to IT, work with consistent data for campaigns and analyses. Scalable and data protection compliant.
With our marketing automation, you can implement complex contact strategies efficiently and easily. You can reach your customers automatically with relevant, personalised content – at the right time and via the appropriate channel, both digital and analogue.
Customer Analytics brings together all your customer information in one place. Analyse customer structure and behaviour, product groups and channels, and much more. Gain valuable insights and use clear dashboards to make data-based decisions.
Predictive analytics tells you what your customers will want tomorrow and how you can reach them. With validated models such as Next Best Offer and Customer Lifetime Value, you can increase efficiency, customer retention and ROI – based on data and supported by AI.
DYMATRIX Web Analytics is your data protection-compliant Google Analytics alternative that uses cookie-less and server-side tracking to capture real-time visitor movement data in online shops, apps, etc. Benefit from 100% data sovereignty and data quality.
With DYMATRIX Personalization, you can provide customers with the content they need – in real time and across all channels. Optimise their experience with our data protection-compliant recommendation engine and boost your conversion rate long-term.
Our CRM software automates sales, marketing and service processes, provides insights at the individual customer level and enables personalised customer engagement throughout the entire customer lifecycle – from acquisition to after-sales service.
upsold customers per year
on average
generated with/for customers
