Data Science Consulting – From Analytics to AI for outstanding Customer Experiences

Our DYMATRIX experts unlock the potential of your data using analytics, machine learning and AI. Gain valuable insights and turn them into outstanding customer experiences with our Customer Experience Platform (CXP).

Header graphics: Data science consulting - from analytics to AI for outstanding customer experiences

Your Success with DYMATRIX: From Data Set to Decision

Our data science experts support you every step of the way – from data preparation and modelling to implementation and monitoring. This is how we create uplift potential that helps your company in the areas of customer acquisition, customer retention and process optimisation. With predictive analytics and advanced reporting, we provide you with specific recommendations for action that you can directly incorporate into your marketing activities to offer your customers a customer experience that meets their needs.

Decorative graphics: Your success with DYMATRIX: From data set to decision

How Data Science Consulting can benefit your Customer Experience

Decorative graphics: Industry-specific solutions from experts
Industry-Specific Solutions from Experts


With DYMATRIX, you benefit from our extensive industry knowledge. We understand the challenges you face and develop data-based models and analyses that are precisely tailored to your customers and objectives.

Decorative graphics: Customised predictions instead of standard solutions
Customised Predictions instead of Standard Solutions


Our AI models, such as ‘Churn Prediction’ or ‘Next Best Action’, are specifically adapted to your company to provide precise and actionable results.

Decorative graphics: Efficient implementation with minimal effort
Efficient implementation with minimal effort


Thanks to our experience and proven methods, we implement solutions quickly and smoothly – relieving the burden on your team so they can focus on other tasks.

Decorative graphics: Competitive advantages thanks to DYMATRIX Insights
Competitive Advantages through DYMATRIX Insights


We combine industry-specific know-how with state-of-the-art data science methods to provide you with data-based strategies that will successfully set you apart from the competition.

Our Data Science Services at a Glance

Our Data Science Consulting services enable you to use your data effectively to gain a competitive advantage. We define valuable key figures and provide analyses for your company that promote your growth.

Decorative graphics: Customer-specific KPIs and scores
Customer-specific KPIs & Scores


Definition of individual KPIs and scores that are crucial for your company or the challenges of your industry and directly contribute to improving performance. Example: Calculation of a conversion score or a customer lifetime value.

Decorative graphics: Data Analysis & Insights
Data Analysis & Insights


We examine existing data to discover patterns, trends and hidden relationships. Based on this, we create dashboards and reports to better visualise and interpret the data.

Decorative graphics: Model development
Model Development


We develop custom machine learning and AI models that are aligned with specific business objectives, e.g. for predictions, customer segmentation or churn prediction. If necessary, we adapt existing models to your company-specific requirements.

Decorative graphics: Optimisation of business processes
Optimisation of Business Processes


We use advanced analytics to increase the efficiency of various business areas such as marketing, sales and customer support. With the help of predictive models and simulations, we can anticipate future developments more precisely and minimise risks.

Scalable and sustainable Data Science Processes with the DYMATRIX Customer Experience Platform

With modules such as Customer Prediction and Customer Insights, the DYMATRIX Customer Experience Platform (CXP) is a central component for scalable and sustainable data science processes. It enables data-based findings to be efficiently integrated into business decisions and recurring analyses to be automated. Thanks to the flexibility of CXP, you can integrate custom models and predictions directly into your workflows, enabling complex data science projects to be implemented not only faster but also in a resource-efficient manner. With CXP, data science can be sustainably integrated into your company, securing long-term competitive advantages for you.

Detailgrafik der DYMATRIX Customer Experience Platform (CXP)