We help you to unlock the full potential of your data with our Customer Experience Platform (CXP). Let us uncover optimisation potential in your online shop and increase your conversions with our CXP in personal consultations.
Our workshop is specifically designed to help you overcome complex challenges in B2C business across all industries. In addition to the quick-to-learn basics of our intuitive SaaS products, we focus on solving the specific challenges of your company.
The workshop will enable you to optimise your reporting, use industry-specific analyses, dimensions and key figures efficiently and configure recommendation widgets and rules even more precisely. Individual challenges are addressed in a targeted manner and solved sustainably.
We support you in optimising your website or online shop using data-driven methods. Imagine, for example, you run an online shop for outdoor equipment. Despite good visitor numbers, the sales figures for certain products, such as high-priced tents, are disappointing. Our consultants analyse this specific problem. Using DYMATRIX Web Analytics, we identify that visitors show interest, but that the product presentation and the customer journey are not sufficiently tailored to their needs. We therefore recommend specific measures that will improve your conversion rate.
Conversion Tuning includes:
We help you use DYMATRIX Personalization efficiently and profitably. In monthly consultations, we work with you to optimise product recommendations, further develop your personalisation concept and expand your remarketing.
Personalisation Tuning includes:
Is the bounce rate increasing during your customers' purchasing process? Is your website experiencing a high bounce rate and a lack of conversions? These are clear signs that your online sales channels need to be optimised. Before you take action, it is important to know the exact causes. Our consultants will be happy to help you with this!
The Usability Review includes: