CX-Consulting

Whether you want to optimise your marketing strategies, improve your data quality or implement AI-supported solutions - we support you with innovative approaches from conception to implementation and beyond.

Consulting for Your Customer Experience Management

Discover how we can work together to make your campaigns more profitable, optimise your data streams and strengthen your customer loyalty. With our holistic approach, we sustainably improve your customers' experiences with your brand.

[Translate to English:] Headergrafik: Data-driven Marketing: Kampagnenoptimierung & Marketingstrategie
Data-driven Marketing


We support you during implementation and beyond - from the optimisation of your marketing automation routes to analysis. With individual advice and industry expertise, we maximise your success and make your campaigns profitable.

Header graphics: Data engineering for a data-driven customer experience
Data Engineering


Increase your data quality and optimise your data streams for integration into our Customer Experience Platform. With personalised data engineering consulting, we make your data processes more efficient and create the basis for data-supported CX.

Header graphics: Customer Success Service: Customer value strategy for your company
Customer Success Management


With our Customer Value Strategy, you ensure that the right products and services are provided to the right customers at the right time - in a way that not only fulfils their needs, but exceeds them.

Header graphics: Data science consulting - from analytics to AI for outstanding customer experiences
Data Science Consulting


DYMATRIX experts unlock the potential of your data with analytics, machine learning & AI. Gain valuable insights and turn them into outstanding customer experiences with our Customer Experience Platform (CXP).

Header graphics: Consulting for Web Analytics & Personalization
Web Analytics & Personalization


We help you to realise the full potential of your data with our Customer Experience Platform (CXP). Let us uncover optimisation potential in your online shop and increase your conversions with our CXP in personal consultation appointments.